IntelePeer has become an authorized integration vendor in the Henry Schein One API Exchange, enabling dental practices to streamline patient communication and improve operational efficiency through its SmartAgent and SmartOffice solutions. These AI-powered tools automate inbound and outbound patient calls, offer self-service options, and ensure that patient inquiries are resolved quickly and efficiently.
“We’re thrilled to become part of the Henry Schein One API Exchange,” said Frank Fawzi, CEO of IntelePeer. “Just one missed appointment a day can cost a dental practice tens of thousands of dollars a year, a loss that’s easily avoidable with AI and automation, while also negatively impacting the operational efficiency of that practice. This partnership allows IntelePeer to deliver solutions that enhance its patient communications and overall practice efficiency while integrating smoothly with Dentrix Ascend. We’re committed to providing turnkey AI solutions that automate patient interactions which gives dental teams the ability to focus more on patient care.”
IntelePeer’s integration with the API Exchange brings the company’s solutions to a growing network of trusted vendors working to improve dental practice efficiency. The API Exchange provides practices with the flexibility to customize their technology, enabling them to create workflows tailored to their specific needs. IntelePeer’s solutions are designed to seamlessly integrate with other platforms while maintaining high standards for patient data privacy and security.
"At Henry Schein One, we’re not just simplifying workflows, we’re architecting the future of dental,” said Alan Rencher, Chief Technology Officer at Henry Schein One. “We understand that dental teams thrive when empowered by seamlessly integrated technology. Welcoming IntelePeer to our API Exchange marks an exciting step forward. Our Exchange isn’t just an API platform; it’s a dynamic ecosystem, the most robust engine of innovation in dentistry. We’ve curated a trusted network of premier technology partners to promote not just security, but also intuitive simplicity and unparalleled functionality. Together, we’re enabling practices to move beyond mere efficiency, to unlock their full potential, allowing them to dedicate themselves to what truly matters: elevating patient care."
IntelePeer’s SmartAgent solution automates patient interactions, including appointment management and reminders, which helps dental offices manage high call volumes while improving operational efficiency. This solution can reduce contact center costs and increase practice revenue by optimizing schedules and ensuring compliance. IntelePeer’s SmartOffice solution further enhances automation by handling routine patient interactions across multiple locations, freeing staff to focus on more complex needs.
For more information about IntelePeer and its solutions, visit: www.intelepeer.ai.
