IntelePeer has joined the Henry Schein One Academic Partner Program as an authorized integration vendor, enabling its conversational AI platform to be used in conjunction with axiUm, a practice management system used in dental schools.
According to IntelePeer, this integration allows dental academic clinics to use IntelePeer’s AI-powered voice agents and call center technology to support appointment scheduling, manage front office communication, and respond to staffing needs. The company states that these tools are intended to reduce missed calls and improve operational efficiency.
“Joining the Henry Schein One Academic Partner Program represents a powerful step forward in our mission to transform healthcare communications through innovation,” said Frank Fawzi, CEO of IntelePeer. “By integrating our advanced conversational AI platform with axiUm, we’re enabling dental schools to modernize their clinical workflows, elevate patient engagement, and create more consistent, data-driven experiences for students, staff, and patients. Together, we’re equipping the next generation of dental professionals with the technology and insights they need to thrive in an AI-powered future.”
The Academic Partner Program is designed to give institutions access to vendors that can help personalize clinical and educational workflows. According to Henry Schein One, the goal of the program is to support technology adoption that aligns with the specific needs of dental schools.
“At Henry Schein One, we're not just simplifying workflows — we're advancing the way dental education is delivered,” said Rick Gay, general manager, Academic at Henry Schein One. “Welcoming IntelePeer to our Academic Partner Program enhances a collaborative ecosystem built to drive innovation and empower institutions to train the next generation of dental professionals.”
IntelePeer states that its platform enables dental institutions to use intelligent automation for managing scheduling, collecting data through surveys and interactions, and improving the responsiveness of patient communication. According to the company, these tools are designed to help address operational issues such as high no-show rates, inconsistent student schedules, and staff workload, while supporting patient-centered communication strategies.
The company also reports that these capabilities can lead to more consistent scheduling for students, reduced missed appointments, and faster resolution times for patient inquiries.
