Delta Dental Insurance Company And P&R Dental Strategies Partner To Integrate DentaQual® Dentist Quality Rating System Into Delta Dental's Dentist Directory Listings

Delta Dental Insurance Company and P&R Dental Strategies, the leading supplier of data-driven business solutions for dental payers, announced last week a partnership that began in April 2021 to integrate the DentaQual dentist quality rating system into Delta Dental's network dentist directory listings in Nevada. DentaQual, developed by P&R Dental Strategies, is the first-ever objective rating system for oral health care that showcases the quality of care Delta Dental Insurance Company network providers offer to their patients. Delta Dental Insurance Company is an affiliate of Delta Dental of California which operates in 15 U.S. states and Washington, D.C. and includes affiliates Delta Dental of Pennsylvania, Delta Dental of New York, Inc., and the national DeltaCare USA network.
The DentaQual ratings system is designed to meet the growing dental consumer demand for objective quality ratings for dentists. Rather than relying on subjective patient testimonials, DentaQual ratings are determined using data from DentaBase®, P&R Dental Strategies' database of anonymized and aggregated claims from more than 70 national and regional oral health benefit payers. Dentists are scored on key metrics that focus on treatment outcomes, commitment to best practices, cost-effectiveness, patient retention and treatment recommendations. DentaQual compares each dentist's scores to the average scores of their peers in the same specialty and geography to generate an overall star rating for each dentist.
"We believe quality deserves to be recognized in a way that can help our network dentists retain and add patients while introducing more transparency for our members – their patients," said Dr. Daniel Croley, chief dental officer at Delta Dental of California. "Feedback from our customers and market intermediaries has consistently indicated a desire to have measures of quality in oral health care, which is exactly what DentaQual provides."
Paul T. Sheils, CEO of P&R Dental Strategies, said, "We're excited that Delta Dental of California has selected P&R and our DentaQual quality measurement platform to provide objective quality star ratings of its in-network dentists. By implementing this forward-thinking initiative, Delta Dental of California has demonstrated its firm commitment to making quality of care and transparency a top priority for its members across 15 states and the District of Columbia. We applaud them."
Delta Dental of California's online dentist directory now features a consumer-friendly DentaQual overall star rating linked to a full DentaQual Scorecard for Delta Dental PPO and Premier plan providers in its 15-state enterprise and District of Columbia, and DeltaCare USA dentists who participate in PPO and Premier plans.