The American Association for Dental Office Managers (AADOM) offers a free webinar called "The Dangerous Mind of the Dental Patient," worth 1 CE credit toward the AADOM's fellowship program. The event is 1 pm EST Wednesday.
About the Program
Wish you could read a dental patient’s mind? Now you can. Join Fred Joyal, founder of 1-800-DENTIST, as he shares the findings from our exclusive 2013 nationwide patient survey. Learn the surprising secrets that maximize patient acquisition, retention and case acceptance. Register now for this all-new Webinar. Find out the hidden factors that attract new patients, what keeps them coming back and what drives them away. During the live Q&A session, Fred will discuss innovative strategies for applying this insider information to your practice.
Course Learning Objectives:
- Understand the seven hidden factors that cause patients to choose a dentist
- Avoid the simple appointing mistake that costs you more patients than you think
- Learn what strange thing patients infer about you from your website’s design
- Identify the one topic patients want you to be completely honest about
- Discover why online reviews and ratings are more important than ever
- Get real tips for using these patient secrets to your advantage
