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KEY TAKEAWAYS:
- Your office is a reflection of your philosophy—define your practice mission to attract the type of patients you are seeking
- Hundreds of details—many of them easy and inexpensive to improve—contribute to a positive patient experience
- Evaluate your current office through the perspective of your patients and with an eye on your future goals
- Select the appropriate technology, then place and integrate it for maximum efficiency
Everything you do sends a message to your current and potential patients. Starting with your website and telephone presence, the first impression of your office and through the treatment experience, these details add up to represent your practice personality. Your office design and flow significantly impact your patients’ experiences and your referrals.
You don’t have to continue to struggle with a setup that doesn’t fit. You can create an environment that truly represents the way you support your patients, your team, and your community, while improving your practice efficiency and productivity.
What do you need to make your vision a reality? Start with this step-by-step guide.
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