Connecting with Patients: The Key to Practice Profit and Future Stability

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KEY TAKEAWAYS:

• Your team is your most essential frontline asset, and can make or break the patient experience without your being aware.
• The team was educated in patient health care, not practice management or patient relations. They need training for additional skills, just as they need training in new imaging equipment.
• As the leader of the practice, you need to objectively ascertain what is happening, plan how to improve, set expectations, and motivate the team.

The best dental health care practitioners derive professional satisfaction from providing care that improves quality of life. However, it’s not enough to only manage the practice day-by-day, without considering potential changes in your patient population. Part of owning a practice is keeping an eye on the flow of new patients to ensure the future.

This eBook delves into one key performance indicator that can be easily evaluated and improved, without taking valuable time away from your patients – in fact, giving them better treatment from the beginning.